How PSP Removed 140+ Hours of Manual Admin Per Month

Customer & Partner Success Spotlight

We love seeing customers unlock real operational gains with Plinqx, and Positive Salary Packaging (PSP) is a brilliant example of what’s possible when Salesforce integrations are simplified and automated.

Working alongside their trusted SI partner Xenai Digital, PSP runs its digital employee benefits ecosystem on Salesforce, integrating platforms including Catch-e and Vonage to streamline quoting, contracting, payroll, and lifecycle management.

The Challenge

Before Plinqx, PSP relied heavily on manual processes, spreadsheets, and limited API capability to move data between Salesforce and their SQL-based fleet management platform. Integration projects required custom development, slowed quoting turnaround, and created unnecessary operational overhead.

The Solution

Introduced by Xenai Digital and delivered collaboratively between Xenai and PSP’s internal team, the Plinqx implementation quickly delivered measurable outcomes:

• Eliminated manual double-handling between Salesforce and SQL systems
• Significantly improved quoting turnaround times
• Increased data accuracy and reduced human error
• Reduced reliance on costly custom development
• Removed 140+ hours of manual administration per month
• Enabled internal teams to build and manage integrations using low-code tools

Key Metrics

• 140+ hours saved per month
• Faster quoting speed
• Lower development costs

Customer Feedback

“Plinqx has streamlined our integration process and significantly lowered our operational effort. It’s already delivering real efficiency gains and will continue to play a key role as we scale automation across more teams and systems.”

— Adam McGilchrist, GM – Product & Development, Positive Salary Packaging

About the Partnership

Huge thanks to Adam, the team at Positive Salary Packaging, Robin Leonard and his team at Xenai Digital, for the collaboration and partnership in delivering this outcome.

If Salesforce integration complexity is slowing your teams down, we’re always happy to share what we’re seeing work across the ecosystem.