The same platform. Built around how your industry works.
Every business connects systems and governs AI a little differently. These are the shapes we see most often — and where Plinqx and Hypha already fit.
Retail & Hospitality
High-volume loyalty and POS data, moving in real time.
Retail and hospitality brands run on peaks — a campaign, a promotion, a seasonal rush — and the systems behind loyalty, point-of-sale and e-commerce need to hold up under that load without a developer standing by. Plinqx sits inside Salesforce as the connective layer between those systems, so campaign traffic becomes marketing data instead of a support ticket.
- Connect POS, loyalty and e-commerce systems into Salesforce
- Handle campaign-scale spikes without breaking a sweat
- Turn transaction data into personalised marketing
Financial Services
Manual admin removed, quoting done in a fraction of the time.
Quoting, contracting and payroll in financial services usually means Salesforce on one side and a specialist finance or fleet system on the other, stitched together by hand. Plinqx automates that handoff natively inside Salesforce, so a quote or contract update moves through the business the moment it happens, with a record of exactly what ran and when.
- Connect Salesforce to core financial and quoting systems
- Automate contracting, payroll and lifecycle workflows
- Full audit trail on every automated action
Fintech
Move fast without losing control of who can touch what.
Fintech teams ship quickly, which usually means integrations and AI features get bolted on faster than governance can keep up. Plinqx gives Salesforce a native way to connect banking, payments and ledger systems, while Hypha governs exactly which AI agents and automations are allowed to touch financial data — so speed and control stop being a trade-off.
- Connect Salesforce to banking, payments and ledger systems
- Govern which AI agents and integrations can act on financial data
- Full audit trail for every automated transaction
Healthcare
Patient and provider data that has to be right, every time.
Between practice management, records and scheduling systems, healthcare providers carry more integration surface area than most industries — and less room for a record to end up wrong or an action to happen without sign-off. Plinqx connects those systems into Salesforce, and Hypha adds an approval step in front of anything sensitive before it moves.
- Connect Salesforce to practice management, records and scheduling systems
- Enforce approvals before anything sensitive moves or changes
- Complete, attributable audit logging for compliance
Government & Public Sector
Modernise service delivery without another multi-year platform project.
Public sector teams are usually working around legacy and case-management systems that can't simply be replaced. Plinqx connects them to Salesforce incrementally — one process at a time, through configuration rather than custom code — so modernising service delivery doesn't have to start with a multi-year tender for a whole new platform.
- Connect legacy and case-management systems to Salesforce incrementally
- Governed, approved access for any AI-assisted service delivery
- Configuration over custom code, so change doesn't mean a new tender
Manufacturing & Supply Chain
Inventory, orders and logistics that agree with each other.
Manufacturers typically run Salesforce alongside ERP, inventory and logistics platforms that were never designed to talk to each other. Plinqx keeps stock levels, orders and shipment data synchronised in near real time, so sales and operations are working from the same numbers instead of reconciling spreadsheets after the fact.
- Connect Salesforce to ERP, inventory and logistics platforms
- Keep stock and order data synchronised across systems in near real time
- Automate purchase-order and fulfilment workflows end to end
Professional Services
Billable time and client work that stay in sync with delivery.
Consultancies and agencies live between Salesforce, time-tracking, project delivery and billing tools — and margin gets lost every time someone re-keys the same information between them. Plinqx connects that stack natively, so utilisation, project status and billing data move automatically instead of at month-end.
- Connect Salesforce to time-tracking, delivery and billing systems
- Automate project status and utilisation reporting
- Give AI assistants governed access to client and engagement data
Technology & SaaS
Product usage and customer data, without another integration sprint.
SaaS teams need product, billing and support data flowing into Salesforce fast enough to act on renewal risk and expansion signals — usually the first thing that gets deprioritised behind the roadmap. Plinqx handles that integration layer natively, and Hypha lets approved AI agents act on product and account data under the same governance as everything else in Salesforce.
- Connect Salesforce to product, billing and support platforms
- Surface usage and renewal-risk signals without a custom data pipeline
- Govern which AI agents can read or act on customer and usage data
Not For Profit & Education
Do more with the systems and teams you already have.
Not-for-profits and educational institutions run lean by necessity — small teams supporting donors, members, students and grant funders across systems that were never built to talk to each other. Plinqx connects Salesforce, including Nonprofit Cloud and Education Cloud, to fundraising, membership and enrolment platforms, and Hypha lets approved AI stretch a small team further without handing over control of sensitive donor or student data.
- Connect Salesforce to fundraising, membership and enrolment systems
- Automate grant reporting and compliance workflows
- Govern how AI assists a lean team without risking donor or student data
Don't see your industry?
The pattern is usually the same — connect the systems that run the business, then decide what AI is allowed to do with them. Tell us what you're working with.