Privacy Policy

Effective Date: 18 December 2025
Last Updated: 18 December 2025

1. Introduction

Plinqx Pty Ltd ("Plinqx", "we", "us", or "our") is committed to protecting the privacy of individuals who visit our website at https://www.plinqx.com/ (the "Website").

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information in accordance with applicable privacy and data protection laws, including:

• Australia – Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs)
• New Zealand – Privacy Act 2020
• United Kingdom – UK GDPR and Data Protection Act 2018
• European Union – General Data Protection Regulation (EU GDPR)
• United States – Applicable federal and state privacy laws, including the California Consumer Privacy Act (CCPA/CPRA)

Our Website may be accessed globally, and we apply consistent privacy standards regardless of your location.

2. Scope of This Policy

This Privacy Policy applies solely to personal information collected through the Website. It does not apply to:

• Customer data processed within the Plinqx product or platform
• Personal information governed by separate contractual terms (such as a Master Services Agreement or Data Processing Agreement)

3. Personal Information We Collect

We collect only limited personal information that you voluntarily provide when submitting an enquiry through our Website:

• Name
• Email address
• Company name

We do not collect sensitive information, payment details, or special category data through the Website.

4. How We Collect Personal Information

We collect personal information when you:

• Complete and submit an enquiry or contact form on the Website
• Contact us directly via email using details published on the Website

5. Purpose of Collection and Use

We collect and use your personal information for the following purposes:

• To respond to your enquiry or request
• To provide information about Plinqx products or services
• To communicate with you regarding potential business engagement
• To operate, maintain, and improve our Website

We do not use your personal information for automated decision-making or profiling.

6. Legal Basis for Processing (UK & EU GDPR)

For individuals located in the United Kingdom or European Economic Area, our lawful bases for processing personal information are:

• Consent – where you voluntarily submit your details via our enquiry form
• Legitimate interests – where processing is necessary to respond to enquiries and conduct our business activities, provided those interests are not overridden by your rights

7. Disclosure of Personal Information

We do not sell, rent, or trade your personal information.

We may disclose personal information only:

• To trusted service providers who assist us in operating the Website or managing communications (e.g. email or CRM systems)
• Where required or authorised by law, regulation, court order, or governmental authority

Any service providers we engage are required to protect your information and use it only for authorised purposes.

8. International Data Transfers

As we operate internationally, your personal information may be transferred to and processed in countries outside your jurisdiction.

Where required by law, we ensure appropriate safeguards are in place, including:

• Standard contractual clauses
• Contractual confidentiality and security obligations
• Other lawful transfer mechanisms recognised under applicable data protection laws

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Respond to your enquiry
• Maintain appropriate business records
• Comply with legal and regulatory obligations

When personal information is no longer required, it is securely deleted or anonymised.

10. Data Security

We take reasonable technical and organisational measures to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

While we strive to protect your information, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

11. Your Rights

Depending on your location, you may have the right to:

• Access personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Request restriction or objection to certain processing activities
• Request data portability (UK/EU GDPR)
• Opt out of the sale or sharing of personal information (US – where applicable)

Requests can be made using the contact details below. We will respond in accordance with applicable laws.

12. Cookies and Website Analytics

Our Website uses only essential cookies necessary for basic functionality. We do not knowingly use behavioural advertising cookies or tracking technologies that collect personal information.

13. Third-Party Websites

The Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We encourage you to review the privacy policies of any third-party sites you visit.

14. Children’s Privacy

Our Website is not directed to children under the age of 16, and we do not knowingly collect personal information from children.

If you believe we have inadvertently collected such information, please contact us so it can be removed.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Your continued use of the Website after changes are posted constitutes acceptance of the updated Privacy Policy.

16. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, please contact us:

Email: [email protected]
Entity: Plinqx Pty Ltd
Jurisdiction: Australia

By using this Website, you acknowledge that you have read and understood this Privacy Policy.